Dletay sells only hollow-state jewelry pieces and offers delivery services to most countries worldwide; delivery times may vary depending on your region and selected shipping method.

Our goal is to ship orders within 2 business days of receiving payment. We are committed to processing and dispatching your order as quickly as possible. However, please note that delivery times may be extended during peak holiday seasons or due to unforeseen circumstances beyond our control (e.g., postal delays, natural disasters). We appreciate your patience during such periods.

Shipping costs are calculated automatically by our system.

The shipping fee for your order will be calculated and displayed at checkout. 

1. USA

Standard delivery time is generally 5-10 business days;

*Excludes remote areas such as Alaska (zip codes 995-999), Hawaii, Guam (zip codes 966-969) and 962-965; Puerto Rico, U.S. Virgin Islands (zip codes 006-009) and other overseas addresses, APO/FPO/DPO military addresses (zip codes 340, 090-099)]

*Remote addresses are expected to have an additional 3-5 business days for delivery.

2. Europe

Standard delivery time is generally 3-10 business days

*Delivery service is not available to the outlying islands of European countries.

3. Canada

Standard delivery time is generally 5-9 business days

4. Australia

Standard delivery time is generally 4-9 business days

*Excludes remote areas.

The above * Address users, please contact us to confirm specific details.

Our checkout system will prompt you to confirm the accuracy of your address. Please ensure you provide an accurate address and phone number. If delivery is unsuccessful/failed/returned due to incomplete/inaccurate information, we can resend the package, but additional shipping costs will apply. We will not be liable for any losses incurred as a result.

Please note that during peak periods (such as Black Friday, Christmas, and other holiday seasons), or due to customs duties or import taxes, delivery time may be extended by 3-7 business days.

Contact Us
To ensure accurate problem recording, email is our primary method for handling shipping and transportation issues. If you have any questions or concerns about our shipping and transportation, please contact us via placeholder email. We will respond within 1-2 business days.

Changes to These Terms
We reserve the right to change these terms at any time and will post the revised terms on our website.

We will notify you of changes to the terms via email or a prominent banner on the website. Your continued use of our website or purchase of our products after the terms have been modified constitutes your acceptance of the revised terms.

We are dedicated to serving you. Thank you for choosing Placeholder.